Pusi88 Privacy Policy – How We Protect the Personal Data of Malaysian Players

1. Introduction and Scope of Pusi88's Privacy Policy

Pusi88 is committed to protecting the privacy of every player using our platform in Malaysia. This Privacy Policy explains how pusi88 collects, uses, stores, protects, and shares your personal information when you use the pusi88.best website and all related services.

This policy is written in Malay to ensure Malaysian players can fully understand their rights and how pusi88 handles their personal data. This document forms part of the overall agreement between you and pusi88, and should be read together with the Terms & Conditions and Responsible Gaming page.

Reference to "pusi88", "we" or "platform" in this document refers to the entity that owns and operates pusi88.best. References to "you", "player" or "user" refers to any individual who accesses or uses pusi88's services in Malaysia.

2. Personal Data Collected by Pusi88

Pusi88 collects your personal data through two main channels — information you provide directly when interacting with the platform, and data collected automatically as you use pusi88's services.

2.1 Data You Provide Directly

• During registration: full name, Malaysian phone number, date of birth, and pusi88 account password
• During identity verification (KYC): MyKad copy (front and back), selfie, bank statement or e-wallet screenshot
• During financial transactions: e-wallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay), FPX or internet banking information (Maybank2u, CIMB Clicks) and DuitNow
• When contacting support: any information you share during a live chat session or email exchange with the pusi88 team
• When filling in a form: any preferences, feedback or additional information you provide voluntarily

2.2 Automatically Collected Data

• Device technical data: device type, operating system, phone model, screen resolution, and browser version
• Connection data: IP address, internet service provider (ISP) name, general location based on IP (state/city in Malaysia)
• Game session data: games played, session duration, betting history, wins and losses — retained for dispute resolution and compliance purposes
• Platform behavioural data: pages visited, buttons clicked, time spent in each section of pusi88 — used to improve the user experience
• Cookie data: session cookies, preference cookies and analytics cookies as described in Section 6

3. How Pusi88 Uses Your Personal Data

Data collected by pusi88 is used for specific, legitimate and transparent purposes. We do not use your data for any purpose beyond what is stated in this policy without first obtaining fresh consent from you.

For marketing communications such as pusi88 promotional notifications, new bonuses or special offers, pusi88 will only contact you if you have given consent during registration or through the notification preference settings in your pusi88 account. You may withdraw this consent at any time without affecting your overall access to the pusi88 platform.

4. Sharing Data with Third Parties

Pusi88 does not sell, rent, or transfer players' personal data to any party for commercial gain. However, in certain situations, pusi88 may need to share limited data with carefully selected third parties. Any such data sharing is strictly limited to the minimum necessary.

4.1 Third Parties That May Receive Data

• Payment service providers: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks receive only the minimum transaction information needed to process your deposits and withdrawals. All of these providers comply with PCI-DSS security standards.
• Game software providers: Evolution Gaming, Pragmatic Play, PG Soft and other providers receive anonymised session identifiers required to run the games. They do not receive your full personal information.
• Analytics platform providers: Anonymised user behaviour data may be shared with analytics tools to help pusi88 understand how players use the platform — no personally identifiable information is shared.
• Legal authorities: pusi88 will disclose the required data to Malaysian authorities if mandated by a court order, warrant, or legal obligation related to anti-money laundering and counter-terrorism financing (AML/CFT).

4.2 Cross-Border Data Transfers

Some of pusi88's game providers and technical service partners may operate servers outside Malaysia. In such cases, pusi88 ensures that data transfers only occur with parties that maintain adequate data protection standards, whether through binding data processing agreements or other recognized safeguarding mechanisms. Pusi88 does not transfer players' personal data to countries that lack equivalent data protection standards.

5. Pusi88 Data Security Measures

Pusi88 continually invests in security infrastructure to protect player data from both external and internal threats. The following are the key security layers implemented by pusi88:

• 256-bit SSL/TLS Encryption: All communications between your device and pusi88's servers are encrypted using TLS 1.3 — the current industry standard for web encryption.
• Hashed password storage: pusi88 account passwords are never stored in plain text. They are stored as cryptographic hashes that cannot be decrypted — even by pusi88 staff.
• Two-factor authentication (2FA): Pusi88 offers 2FA via SMS OTP as an additional layer of protection for your account — highly recommended for all players.
• Real-time threat monitoring: pusi88's security system automatically monitors for suspicious activity 24 hours a day and will take immediate action if any unauthorised access attempt is detected.
• Data segregation: Sensitive data such as KYC information is stored separately from regular game data with layered access controls — only authorised personnel may access this data.
• Regular security audits: Pusi88 conducts regular penetration testing and independent security audits to identify and remediate any system vulnerabilities.

6. Cookie Policy & Tracking Technologies

Pusi88 uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the types of cookies pusi88 uses and their respective purposes:

6.1 Cookies Used by Pusi88

• Session Cookies (Essential): Keeps you logged in during an active session on pusi88. This cookie is automatically deleted when you close your browser. Without it, the pusi88 platform cannot function properly.
• Preference Cookies (Functional): Saves your preferences such as display language, preferred betting limits and table display settings — so you don't have to reconfigure them each time you log in to pusi88.
• Analytics Cookies (With Consent): Used to understand how players interact with pusi88 — which pages are visited most, how long sessions last, and where players encounter difficulties. This data is collected in aggregate and cannot be used to identify any individual.
• Security Cookies (Required): Helps pusi88's systems identify and prevent fraudulent activity, unauthorised access, and cyberattacks.

6.2 Managing Cookies

You can manage or delete cookies through your web browser settings at any time. However, if you disable essential cookies, some pusi88 features may not function correctly — including the ability to stay logged in during a gaming session. Pusi88 recommends allowing at least session cookies and security cookies for the best platform experience.

7. Financial Data & Payment Processing

The security of financial information is pusi88's top priority. The platform is specifically designed so that sensitive financial data never directly touches pusi88's servers.

When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, or CIMB Clicks, you are redirected to that provider's payment interface, which is secured by their own security systems. Pusi88 only receives a transaction confirmation (success/failed) and a reference number — not your account details or card number.

7.1 Transaction Records

Pusi88 keeps records of all deposit and withdrawal transactions, including:

• Transaction date and time
• Amount in Malaysian Ringgit (MYR)
• Payment method used (e.g. Touch 'n Go, DuitNow)
• Transaction status (successful, failed, in progress)
• Unique transaction reference number

These records are retained for the period required under applicable AML/CFT legal obligations and for dispute resolution purposes. You can access your full transaction history at any time through the "Transaction History" section of your pusi88 account.

8. Your Rights as a pusi88 Player

As a pusi88 player whose personal data is processed by this platform, you have the following rights, which you may exercise at any time:

To exercise any of the rights above, contact the pusi88 privacy team by email at support@pusi88.best with the subject line "Privacy Rights Request" or via live chat on the platform. Pusi88 will verify your identity before processing the request to ensure no third party can access or delete your data without authorisation.

9. Protection of Children's Data

Pusi88 is an entertainment platform for adults only. It is not designed, intended or permitted for individuals under the age of 18. Pusi88 does not knowingly collect personal data from minors.

If pusi88 determines that personal data belonging to an individual under the age of 18 has been collected without proper age verification, that data will be deleted immediately from all systems and the associated account will be closed. Any related account balance will be returned to the original deposit method.

10. Data Retention Period

Pusi88 retains personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. The following is a general guide to data retention periods at pusi88:

• Active account data: Retained for the duration your pusi88 account remains active, and updated whenever you update your profile information
• Transaction history data: Retained for a minimum of seven years from the transaction date in accordance with financial compliance and AML legal requirements
• Game session logs: Retained for two years for dispute resolution and audit purposes — thereafter deleted or anonymised
• Support communication records: Live chat and email history with the pusi88 support team is retained for three years
• KYC documents: Retained for the period required under Malaysia's AML laws following account closure
• Marketing data (with consent): Retained until you withdraw consent or close your pusi88 account

Once the retention period expires, data is securely deleted from all pusi88 systems using methods that ensure it cannot be recovered.

11. Changes to pusi88's Privacy Policy

Pusi88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we protect player data. Material changes to this policy will be communicated to players via:

• An in-platform notification on pusi88 displayed upon your next login
• Notification to your registered phone number if changes materially affect player rights
• Updating the "Last Updated" date at the top of this document

We encourage you to review this page periodically to stay informed about how pusi88 protects your privacy. Continued use of the pusi88 platform after any changes take effect will be considered your acceptance of the updated policy.

12. Contact Pusi88's Privacy Team

If you have any questions, concerns, or complaints about how pusi88 handles your personal data, or if you wish to exercise any of your privacy rights, please reach out to us through the following channels:

• Email: support@pusi88.best (use the subject line "Data Privacy Enquiry")
• Live Chat: Available 24 hours a day within the pusi88 platform — click the chat icon at the bottom right corner of the page

Pusi88 will acknowledge receipt of your request within two business days and will endeavour to resolve all privacy enquiries within 14 business days of receipt. For more complex requests, we will inform you of an extended timeframe if required.

Pusi88 takes every privacy complaint seriously and is committed to resolving them fairly and transparently. If you are not satisfied with pusi88's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection authority in Malaysia.